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GINZA RASIN — Tokyo & Osaka

Physical Stores

Four stores in Ginza, Shinjuku and Osaka Shinsaibashi. Multilingual staff, tax-free shopping and free bracelet sizing while you wait.

Welcome

A watch specialist in the heart of Ginza

GINZA RASIN buys and sells pre-owned and new luxury watches, with a focus on Patek Philippe, Rolex, Franck Muller and Cartier. From rare pieces you seldom see to the enduring classics, every watch is carefully checked and presented in excellent condition. You are welcome to try any watch on your wrist, and we will adjust the bracelet to fit you free of charge.

  • Open daily, 11:00–19:30

    All stores, all year round (occasional temporary closures)

  • English, Chinese & Korean spoken

    Plus a translation device covering 74 languages

  • Tax-free shopping

    Refund method from November 1, 2026 — see the guide below

  • Free bracelet sizing

    Adjusted in store while you wait

Store

Our stores in Tokyo and Osaka

Ginza Chuo-Dori Store

Rolex specialist

Our Rolex specialist store on Ginza's main avenue, with a wide selection of new and pre-owned Rolex watches.

Address
1–2F KDX Ginza 8-chome Bldg., 8-9-17 Ginza, Chuo-ku, Tokyo 104-0061
Hours
–, open daily
Brands
Rolex

GINZA Main Store

Flagship

Our flagship store, a short walk from the Chuo-Dori store, for Patek Philippe, Omega, TAG Heuer, Franck Muller and many other brands.

Address
1F Yayoi Bldg. (Sowaredo Ginza No.2), 8-7-11 Ginza, Chuo-ku, Tokyo 104-0061
Hours
–, open daily
Brands
Patek Philippe, Omega, TAG Heuer, Franck Muller, Cartier and more

Rolex is sold at the Ginza Chuo-Dori store.

Shinjuku Store

Tokyo

Rolex and other leading brands in one store, a short walk from JR Shinjuku Station and Shinjuku-sanchome Station.

Address
1F Nakajima Bldg., 3-28-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Hours
–, open daily
Brands
Rolex, Patek Philippe, Omega, TAG Heuer, Franck Muller and more

Shinsaibashi Store

Osaka

Our Osaka store between Shinsaibashi and Namba, carrying Rolex, Patek Philippe and other leading brands.

Address
1F Namba Nikko Bldg., 2-4-2 Nishishinsaibashi, Chuo-ku, Osaka 542-0086
Hours
–, open daily
Brands
Rolex, Patek Philippe, Omega, TAG Heuer, Franck Muller and more

Access

How to find us

Tokyo — Ginza & Shinjuku

The nearest station to our two Ginza stores is Shimbashi (JR Yamanote Line, Tokyo Metro Ginza Line, Toei Asakusa Line). From Narita Airport or Haneda Airport, take the train to Shimbashi Station.

The Shinjuku store is a short walk from JR Shinjuku Station and Shinjuku-sanchome Station.

Route map from Narita and Haneda Airports to Shimbashi Station

Ginza stores

Shinjuku store

Osaka — Shinsaibashi

The nearest stations to the Shinsaibashi store are Osaka Metro Shinsaibashi Station and Osaka Metro Namba Station.

Map of the area around the Shinsaibashi store

Shinsaibashi store

Tax free

Tax-free shopping: the refund method

From November 1, 2026, tax-free shopping in Japan works as a refund. You pay the full price including 10% consumption tax at the store. After Customs confirms your purchase when you leave Japan, the tax is refunded to you, minus a handling fee.

New from November 1, 2026
  1. Step 01

    Purchase in store

    Pay the full price including 10% consumption tax. Bring your original passport with you.

  2. Step 02

    Register for your refund

    Show your passport at the counter and register your refund method (credit card, bank transfer or QR payment app) on the refund service website via the QR code we give you.

    No registration, no refund — it only takes a few minutes.

  3. Step 03

    Customs confirmation

    When leaving Japan within 90 days of purchase, complete the Customs check at the airport terminal before checking in your luggage, with all purchased items on you.

  4. Step 04

    Receive your refund

    After Customs confirmation, 8.35% of the pre-tax price is refunded to your registered method: the 10% tax minus a 1.65% handling fee charged by the refund service provider.

Rolex Submariner Date 126610LN

Rolex

Submariner Date 126610LN

Reference price ¥2,500,000 (tax included)

Refund example

All amounts in Japanese yen
Refund example for a watch priced at 2,500,000 yen including tax
Price (tax included)¥2,500,000
Pre-tax price¥2,272,727
Consumption tax (10%)¥227,273
Handling fee 1.65% of the pre-tax price−¥37,500
Your refund 8.35% of the pre-tax price¥189,773
Final cost after refund¥2,310,227

Example only. Actual amounts depend on the purchase price. Please follow the guidance of the store and the refund service provider for the refund method and timing.

Please note

  • Who is eligible: visitors staying in Japan on a short-term basis (non-residents). Japanese nationals who have lived abroad for two years or more need proof such as a certificate of residence, a copy of the family-register attachment, or a My Number Card showing the move abroad.
  • Original passport required. If you enter Japan through an automated gate, ask an immigration officer for an entry stamp so we can confirm your date of entry.
  • Credit cards must be in the same name as your passport.
  • Customs check within 90 days of purchase, before baggage check-in. It is done per receipt: if any item on a receipt is missing, nothing on that receipt is refunded.
  • Watches of ¥1,000,000 or more (pre-tax) are registered with their serial number. Customs may ask to see the watch and its warranty card.
  • Take the goods out of Japan. Items confirmed by Customs must leave the country; otherwise the tax is collected and penalties may apply.
  • Refund method and timing follow the refund service provider's guidance.
  • Brand-new Rolex watches are excluded from tax-free sales at our stores.
  • Online orders shipped overseas are sold tax-excluded at checkout (export sales) and are not part of this refund system.

Languages

Staff who speak your language

  • Shinnki Kaku

    Shinnki Kaku

    • Chinese
    • Korean
    • English
  • Kun Sai

    Kun Sai

    • Chinese
    • Korean
  • Masako Muto

    Masako Muto

    • English

Our stores have staff who are fluent in English, Chinese and Korean, so you can ask about any watch in detail and buy with confidence. For other languages we use a translation device that supports 74 languages, so communication is never a problem.

New arrivals and store news are posted in real time on our social media.

Reviews

What our customers say

GINZA RASIN on Google Reviews

Google Reviews

Customers from Japan and overseas, in store and online, have given us high ratings on Google. Please use their comments as a reference when considering a purchase.

GINZA RASIN on Dianping

Dianping (大众点评)

We also receive many high ratings on Dianping, China's largest review site. If you are visiting from China, take a look at what other customers have written.

Visit us

Open every day, 11:00–19:30

Questions before your visit? Our FAQ covers payment, shipping, tax-free shopping and more, or message us directly on WhatsApp.